Privacy Policy

Last updated: October 2026

This Soulberg Estates Privacy Policy explains how we collect, use and protect your personal information when you visit soulbergestates.com or contact us in any way.

Your privacy matters to us. If anything here is unclear, just ask.

Website Ownership & Operator

Nature of Services

Soulberg Estates provides independent property matchmaking and buyer coordination for international buyers in Spain (Mallorca and Costa del Sol), Mexico, Indonesia (Bali), the UAE (Dubai) and Cyprus.

Viewings, legal work, conveyancing, notary services and brokerage are carried out by independent, locally qualified professionals. Soulberg Estates is not a law firm, tax adviser, notary, lender or licensed real estate broker, and holds no property inventory of its own.

Who This Policy Applies To

The Soulberg Estates Privacy Policy applies to:

• Visitors to soulbergestates.com
• Anyone who contacts us by email, WhatsApp or a website form
• Buyers we coordinate with on a property search

It does not cover the websites or services of our partners. They have their own privacy policies.

1. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number (if provided)
• Property preferences or enquiry details
• Technical data such as IP address, browser type and device information (via cookies or analytics tools)

2. How We Use Your Information

We collect and use your data to:

• Respond to enquiries or requests
• Connect you with real estate listings or investment opportunities
• Improve our website and user experience
• Send occasional updates, if you have given consent

We do not sell or rent your personal information to third parties.

3. Cookies and Analytics

Our website uses cookies and tracking technologies (such as Google Analytics) to understand how visitors use the site. This helps us improve content, navigation and performance.

You may disable cookies in your browser settings, though some features may not work correctly.

4. Data Protection & Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss or alteration.

5. Sharing of Personal Information

The Soulberg Estates Privacy Policy allows sharing only where it serves your request.

We may share your data with:

• Trusted service providers (e.g. hosting platforms or CRM tools)
• Real estate developers or agencies we work with, only when needed to fulfil your request

All partners are contractually obligated to keep your data secure and use it only for the stated purposes.

6. Your Rights Under the GDPR

These rights come from the EU General Data Protection Regulation (GDPR).

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to certain uses of your data
• Withdraw consent at any time

To exercise any of these rights, email contact@soulbergestates.com.

7. Data Retention

We keep your data only as long as needed for the purposes in this policy, or as required by law.

When an enquiry closes and there is no legal reason to keep it, it is deleted in line with the Soulberg Estates Privacy Policy.

Your Choices

You stay in control of your data under the Soulberg Estates Privacy Policy.

• Every marketing email includes an unsubscribe link. One click and you are off the list.
• You can change or withdraw cookie consent at any time through the cookie banner on this site.
• You can ask us to stop contacting you, or to delete your enquiry, by emailing contact@soulbergestates.com.

We reply to every privacy request personally, as the Soulberg Estates Privacy Policy promises.

Links to Other Websites

Our site links to other websites, such as partner listings and official registers.

We are not responsible for how those sites handle your data. Please read their privacy policies before sharing personal information with them.

8. Changes to This Policy

We may update the Soulberg Estates Privacy Policy from time to time. Changes will be posted on this page with a revised date.

9. Questions About the Soulberg Estates Privacy Policy

For legal enquiries, data privacy requests under the EU GDPR, or questions about this policy, contact SIA Ibemploy (Soulberg Estates) at contact@soulbergestates.com.